PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Collections Officer
Location: Oregun, Ikeja - Lagos
Job type: Contract
Department: BloomsMFB


Role Summary

* We are looking for a collections officer to assist with collecting outstanding overdrafts.
* The officer will contact clients and inform them of their overdrafts, negotiate BMFB plans, and ensure payments are made as soon as possible.
* To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail.
* A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.


Responsibilities

* Reviewing the company's debtor list.
* Contacting customers and informing them of their overdue bills.
* Advising customers on their payment options and suggesting methods of payment.
* Negotiating suitable payment plans.
* Maintaining customer payment records.
* Preparing customer financial statements for banks and the state credit department.
* Writing final notice warnings to customers when payments are not being made.
* Instituting legal action when customers fail to pay their debt.
* Responding to customer queries.
* Contacting lawyers and insurance agencies to facilitate payments.


Required Skill Set
Must Haves

* NCE/OND and higher.
* Excellent negotiating skills.
* Good written and verbal communication skills.
* Familiarity with state debt collection laws.
* Knowledge of payment plans and accounting procedures.
* Knowledge of office and accounting software.
* Patience and resilience.


Desired:

* Previous experience working as a Collections Officer.


Application Closing Date
Not Specified.