A leading digital payment institution in Nigeria with strong affiliation to one of the Leading Mobile Telecommunications companies in Africa is recruiting highly competent, talented, self-motivated and result oriented individuals to fill the position below:

Job Title: Manager, Service Management
Location: Nigeria


Responsibilities

* Responsible for defining, implementing, and optimizing IT service management (ITSM) processes and procedures to ensure the reliable, efficient, and secure delivery of technology services to both internal and external stakeholders.
* Pivotal in maintaining high service availability, managing incidents effectively, handling service requests, and driving continuous improvement in line with ITIL best practices and the specific operational demands of a regulated fintech environment.
* Must be conversant with ISO 20000


Requirements

* Interested candidates should possess relevant qualifications and experience.


Benefits

* The Company offers very competitive and above-industry remuneration packages, in a very dynamic and exciting work environment.


Application Closing Date
22nd July, 2025.


Note

* Only shortlisted candidates will be contacted.
* Join us in shaping the future of digital payments in Nigeria and be a part of our exciting journey.